This page explains how import duties and taxes are handled for wholesale and OEM orders shipped internationally by Scream Caffeine.
1. Buyer Responsibility for Import Compliance
As the importer of record, you are responsible for confirming that the products in your order can be legally imported into your destination country — including any restrictions, licensing requirements, or quantity limitations that apply to nicotine pouches, caffeine pouches, or mushroom (adaptogen) pouches in that market. Regulations differ significantly by country and can change, so we recommend verifying current requirements before placing your order.
2. Duties & Taxes Are Not Included in Quoted Prices
Quoted product prices do not include destination-country import duties, taxes (such as VAT/GST), or customs clearance fees. These charges are assessed by your local customs authority and are separate from our invoice.
3. Discussed Before Order Confirmation
Because duty rates and product classifications vary by country and product category, we discuss the applicable customs and duty considerations with you before your order is confirmed — so your expected landed cost (product cost + freight + duties/taxes) is clear from the outset, not a surprise at clearance.
4. Documentation Support
To support smooth customs clearance on your end, we provide standard export documentation with each shipment, including a commercial invoice and, where applicable, certificates of analysis (COA) for your formulation. Let us know at the inquiry stage if your destination market requires additional documentation, so we can confirm whether we're able to provide it.
5. Product Category Differences
Nicotine pouches, caffeine pouches, and mushroom (adaptogen) pouches may fall under different customs classifications and regulatory treatment depending on your destination country. If you're ordering multiple product categories in one shipment, we'll walk through how each is likely to be treated during our pre-order discussion.
6. Questions
For questions about duties, taxes, or import documentation for your specific destination, contact us at hi@ScreamCaffeine.com or WhatsApp +86 134 1883 0876.